The Efficient and Highly Productive Administrator

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Course Format
Dates and Fees
Course Overview
Your ability to flourish as an office manager, administrator, or executive secretary will be enhanced by taking the efficient administrative skills training course. The interpersonal and behavioral skills required to make sure you are well-prepared for the difficulties of dealing with a range of management styles will be thoroughly discussed. You will learn how to maintain control while handling competing priorities on this Office Administration training course.
Increasing your effectiveness as an office manager will undoubtedly simplify your job and increase your value in the eyes of your supervisors and other stakeholders in the business. Office managers must be skilled multitaskers since even if you're juggling four tasks at once, it probably isn't enough. In order to know just who to call to solve that annoying issue your boss is having, you must be indispensable. Additionally, in order to be truly indispensable, you must be well-organized, have outstanding communication skills, and be able to handle any difficult situations that may arise in your line of work. You can accomplish it with the aid of our advanced office management and effective administration skills training course.

This training course will highlight:

  • Effective communication and interpersonal skills
  • The importance of time management and streamlining work flow
  • Developing the skills to successfully build relationships and to network effectively
  • Building personal resilience and an ability to handle stress in a challenging work environment
  • Using techniques to help you think creatively, solve problems, plan and make decisions
Learning Objectives

At the end of this training course you will:  

By the end of the course, participants will be able to:

  • List the administrators' challenges in the 21st century and ways for proactively overcoming them
  • Combine the efficiency and effectiveness concepts for higher productivity
  • Develop technical competencies to enable professional advancement
  • Apply the soft skills required to stand out from the crowd
  • Use professional business writing techniques in internal and external communication
Training Methodology

Interactive exercises, group and individual exercises, role plays, and conversations are all used in this course. Additionally, it makes use of instruments to evaluate participants' strengths and areas for development, and then aids them in creating improvement plans in line with those findings. Participants will learn how to deal with real-world challenges and have the ability to challenge and defend their conclusions.

Who Should Attend?

This training course is suitable to a wide range of professionals but will especially benefit:

Administrators, office managers, personal assistants, and any general staff member wishing to improve their skills and challenge themselves to excel in their mission at the office.

Target Competencies
  • Self-management
  • Effective communication
  • Time management
  • Problem solving
  • Teamwork
  • Organizing
  • Planning
  • Information Management
$3,950.00 Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Duration: 10 Days

29th July – 9th Aug, 2024
2nd – 13th December, 2024

  • Being a talent
  • The changes in the psychological contract
  • Seeing through obstacles
  • Adaptability and change
  • Gaining credibility
  • Taking the initiative
  • Embracing a positive attitude
  • Customer relations
  • Productivity definition
  • Effectiveness versus efficiency
  • Signs of inefficiencies at your office
  • Simplification of work processes
  • Best practices to be more productive
  • Self-leadership
    • Personal SWOT analysis
    • Reactive versus proactive
  • Effective communication:
  • Types of communication
  • Communication barriers
    • Listening skills
    • Time management:
    • Time wasters
    • Setting priorities
  • Solving office problems (and turning them into opportunities)
    • Types of problems
    • Problem-solving techniques
  • Working as a team
  • Criteria for an effective administrator
  • The meaning of competency
  • Core competencies versus technical competencies
  • An administrator’s technical competencies:
    • Task planning
    • Organizing work and meetings
    • Information management
    • Utilization of office technologies
  • Definition of business writing
  • Setting emails, letters, and memos in context
  • Applying modern writing techniques
  • Responding to different email/memo scenarios
  • Promoting clarity in writing and avoiding any miscommunication

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