Project Management Professional (PMP-PMI)

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Description
Course Format
Dates
Learning Objectives

At the end of this training course you will:  

  • Define the new roles of executive assistants and administrators.
  • Use technology to get more done and to stay connected with the office and their boss.
  • File, document, sort, index and retrieve corporate documents, records, and reports.
  • Identify quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance.
  • Demonstrate better command of the English language including the meaning and spelling of words, rules of composition, and grammar.
Who Should Attend?

This training course is suitable to a wide range of professionals but will especially benefit:

Executives, assistants and administrators who are interested in rejuvenating their practices and skills for better performance. The program offers a challenging opportunity to enhance interpersonal communication skills, people skills, and especially English business writing skills. 

 

Duration: 10 Days

10th – 21st June, 2024
14th – 25th October, 2024

  • he Changing Organization
  • The Role of Management in The Workplace 
  • Optimizing Communication and Influence
  • Fostering a Professional Attitude
  • Producing Results from Various Activities
  • Use of Technology to Get Things Done
  • Basic Modern Office Etiquette
  • What Not to Do in your Cubicle
  • Telephone and Email Etiquette, Skills, and Courtesy
  • Records Management (Filing and Documenting Soft and Hard Copies)
  • Indexing, Archiving, and Retrieving Data and Documents
  • Handling Office Finances and Petty Cash
  • Understanding Office Design as Part of Enhancing Productivity
  • Feng Shui Office Design: The Art of Working (Tips and Basic Steps)
  • Communicating with Employees for Better Results
  • Dealing and Communicating with Different Cultures at Work
  • Preparing Powerful Short Presentations
  • Advanced Business Writing (Reports, Proposals, Faxes, Letters, Memos, Emails, etc.)
  • Dealing with a Difficult Boss

Emotional Intelligence – the Five Competencies

  • Self-awareness
  • Self-management
  • Empathy
  • Social awareness
  • Relationship management
  • The Use of Smart Phones to Stay Connected and Liaise with Others
  • Synchronizing your Smart Phone with your Computer for Updates
  • The Use of Electronic Devices to Research, be Informed and Report on Timely Basis

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