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Course Overview
The goal of the training course Mastering Secretarial and Administrative Procedures is to help participants gain a deeper knowledge of the "people skills" and "individual skills" required in the corporate world and to help them transform their current capabilities into outstanding ones.
Target Audience
Anyone involved in the operational supervision of an office environment
Secretaries and Administrative Support Personnel needing to develop superior performance in their working environment
Senior Personal Assistants
Senior Secretaries
Training Methodology
In our training sessions, we mix formal presentations with exercises for groups and individuals, psychological and job inventories, case studies, role-plays, and conversations. Intergroup conversations to exchange professional experiences are another crucial component. Throughout this training program, skills are introduced and then reviewed at regular intervals. This supports and solidifies abilities and performance.
The highly qualified instructors are also available for one-on-one conversations with participants to address any questions or concerns they may have.
Learning Objectives
Identify, develop and improve key competencies necessary for superior performance
Improve creative thinking, problem solving and decision making skills
Develop reading skills and note-making effectiveness
Learn to use and apply simple memory systems
Be better able to understand personality and behavioral characteristics in order to achieve what they want from other people
Develop a plan and approach for self-development
Face-to-Face
Location: UK/ Singapore/Dubai/ USA
Locate Our Office:
USA - 9905 UNIVERSITY CITY BLVD, #462 CHARLOTTE NC, 28213.
CANADA - 670 HURONTARIO STREET, L5B IP3, MISSISSAUGA, CANADA.
HILTON LONDON OLYMPIA 380 KENSINGTON HIGH ST. LONDON W148NL UNITED KINGDOM
COPTHORNE HOTEL DUBAI PORT SAEED - DEIRA DUBAI, UNITED ARAB EMIRATES.
THE CAPITAL ON THE PARK 101 KATHERINE ST. SANDOWN, SANDTON, 2031 SOUTH AFRICA
CALL US:
$3,950.00 Fees + VAT as applicable
(including coffee breaks and a buffet lunch daily)
Duration: 10 Days
3rd - 14th April, 2023
5th – 16th June, 2023
