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Learning Objectives
At the end of this training course you will:
- Define the new roles of executive assistants and administrators.
- Use technology to get more done and to stay connected with the office and their boss.
- File, document, sort, index and retrieve corporate documents, records, and reports.
- Identify quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance.
- Demonstrate better command of the English language including the meaning and spelling of words, rules of composition, and grammar.
Who Should Attend?
This training course is suitable to a wide range of professionals but will especially benefit:
Executives, assistants and administrators who are interested in rejuvenating their practices and skills for better performance. The program offers a challenging opportunity to enhance interpersonal communication skills, people skills, and especially English business writing skills.
Face-to-Face
Location: Singapore/ UK/Dubai/ USA
Locate Our Office:
USA - 9905 UNIVERSITY CITY BLVD, #462 CHARLOTTE NC, 28213.
CANADA - 670 HURONTARIO STREET, L5B IP3, MISSISSAUGA, CANADA.
HILTON LONDON OLYMPIA 380 KENSINGTON HIGH ST. LONDON W148NL UNITED KINGDOM
COPTHORNE HOTEL DUBAI PORT SAEED - DEIRA DUBAI, UNITED ARAB EMIRATES.
THE CAPITAL ON THE PARK 101 KATHERINE ST. SANDOWN, SANDTON, 2031 SOUTH AFRICA
CALL US:
$3,950.00 Fees + VAT as applicable
(including coffee breaks and a buffet lunch daily)
Duration: 10 Days
23rd Oct. – 3rd Nov. 2023
27th Nov. – 8th Dec. 2023
- he Changing Organization
- The Role of Management in The Workplace
- Optimizing Communication and Influence
- Fostering a Professional Attitude
- Producing Results from Various Activities
- Use of Technology to Get Things Done
- Basic Modern Office Etiquette
- What Not to Do in your Cubicle
- Telephone and Email Etiquette, Skills, and Courtesy
- Records Management (Filing and Documenting Soft and Hard Copies)
- Indexing, Archiving, and Retrieving Data and Documents
- Handling Office Finances and Petty Cash
- Understanding Office Design as Part of Enhancing Productivity
- Feng Shui Office Design: The Art of Working (Tips and Basic Steps)
- Communicating with Employees for Better Results
- Dealing and Communicating with Different Cultures at Work
- Preparing Powerful Short Presentations
- Advanced Business Writing (Reports, Proposals, Faxes, Letters, Memos, Emails, etc.)
- Dealing with a Difficult Boss
Emotional Intelligence – the Five Competencies
- Self-awareness
- Self-management
- Empathy
- Social awareness
- Relationship management
- The Use of Smart Phones to Stay Connected and Liaise with Others
- Synchronizing your Smart Phone with your Computer for Updates
- The Use of Electronic Devices to Research, be Informed and Report on Timely Basis
