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1. All of the following statements about Manage Stakeholder Engagement are true EXCEPT:


2. Monitor Stakeholder Engagement tools and techniques include all of the following EXCEPT:


3. Analyzing stakeholders is a part of the identify stakeholders process. Common approaches for analyzing stakeholders in a qualitative manner includes all the following two-axis grids, EXCEPT—


4. You are responsible for a project in your organization that has multiple internal customers. Because many people in your organization are interested in this project, you decide to prepare a stakeholder management strategy. Before preparing this strategy, you should—


5. Recognizing the importance of preparing a stakeholder management plan, you met with your team to obtain their buy in and to discuss it. You explained the key benefit of plan stakeholder engagement is to—


6. Assume you are actively working, along with your team, to manage stakeholder engagement on your project to develop a new drug to prevent any retina problems of any type. You know you must manage their engagement throughout the project life cycle. This means some orga¬nizational process assets will need updating including—


7. Stakeholders often have issues, and you have asked each of your team members to document them. At each team meeting, you and your team discuss them and determine appropriate responses. You have a project issue log, which is—


8. As you work on your project to update its software train¬ing classes to focus on an agile approach, you have a number of key stakeholders. As many students and their managers are requesting these classes, your CEO has taken a special interest in your project and has asked you to accelerate your schedule to complete it in two months rather than in your planned six months but still have quality offerings. This means as you work to monitor overall project stakeholder relationships, you should—


9. As you work with your team to prepare your stakeholder management plan, you decided to develop a stakeholder engagement chart. You set it up so you could—


10. A number of items in the stakeholder management plan are similar to those in the communications management plan. An example is—


11. Having worked as a project manager for nine years, you know how important it is to identify the critical stake¬holders so you do not overlook anyone who has a major influence on your project even if you do not ever plan to meet with or talk with this individual. As you work with your team, you explain the key benefit of the identify stakeholder process is that it—


12. The last step in the stakeholder analysis process is to—


13. You realize that on projects, some stakeholders will not be as receptive as others to your project and actually can be negative from the beginning. Assume you have classi¬fied your stakeholders on your project designed to ensure students in your city have access to the best educational resources available, whether in class or on line, your stakeholder management plan is a sensitive document. Therefore, you need to—


14. Stakeholder engagement involves a number of critical activities. An example is—


15. Work performance information is an output of control stakeholder engagement. It includes a number of items, one of which is—


16. Often in working as a project manager, it is easy to over¬look key stakeholders. Assume you work for a device manufacturer and are working as the project manager for the next generation valve replacement. Your company has been a leader in this market, which means you have a lot of lessons learned available to you. Your project is sched¬uled to last four years. As a best practice, you should—


17. Assume you are managing the development of a con¬struction project in your city to replace its five bridges so they are state of the art and meet updated safety standards since they originally were constructed 20 years ago. The design work has been completed, you have awarded subcontracts, and are set to begin construction. Today your legal department told you to stop work as you had not consulted them, and there was a critical standard you overlooked during the design process. This example shows—


18. Assume your construction project is for a small city with only 8,500 people. There has been opposition to it from the beginning, when the City Commissioners approved it by many residents. The residents recognize they will be severely impacted as the new bridges are implemented, and during the public hearings before the Commissioners’ decision, they hired an attorney to state they felt the more cost effective approach was to strengthen the bridges so they met today’s safety requirements. Residents now know you have been ordered to stop work, and they have requested a meeting with the Commission on Tuesday. This means you should—


19. The salience model is one way to classify stakeholders. In it—


20. In plan stakeholder management, all organizational assets are used as inputs; however, which of the following are of particular importance?



21. Assume you have identified your stakeholders and are preparing your stakeholder management plan. You are fortunate that your team is a collocated team as you are working on an internal project to reorganize your IT Department so it is focused more on its customers. The project sponsor is the Chief Operating Officer, and the IT Department Director was surprised as she thought all was well. However, you notice when planning meet¬ings are held, the Chief Financial Officer never attends. You feel since IT affects the entire company, all the senior leaders need some type of involvement. You therefore feel the Chief Financial Officer may be—


22. Assume your stakeholder management plan has been approved. You now are working with your team to promote stakeholder engagement on your project. You explain in a team meeting its benefit is to—


23. The power/interest grid classification model for stakeholders’ analysis suggests:


24. During a public hearing regarding your company’s proposed state-of-the-art water tower, a highly interested resident of the area challenges you: “Would you have this thing built in your own backyard?” Your best answer can begin by saying:


25. Examples of interpersonal skills that a project manager uses most often include all of the following indicators EXCEPT?


Question 1 of 25

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