Facilities Management

Facilities Management

KTI FACILITY MANAGEMENT

INTRODUCTION

This course is designed for professionals who wish to acquire the requisite skills for effective
facilities management. It will provide participants with a coordinated, comprehensive,
preventive maintenance and repair services for qualitative service delivery within their
organization.
The content of this program covers the entire Facilities Management range, offering the
latest practices in the profession. It confronts head-on the practical problems encountered
on the ground and offers real solutions.

Target Audience
- Managers and Officers in both private and public sector organizations, at all levels of
professional engagement involved in facility management
- Procurement & Contract Managers
- Administrative Staff
- Accounts Managers and Officers
- Project managers and staff.

Training objectives
This programme will give participants:
- An update on current best practice in Facilities Management
- A complete view of the role and responsibilities of the Facilities Management function
- Greater awareness of health and safety compliance issues, risk management and
business continuity
- An appreciation of the importance and benefits of good project management
- The understanding of facilities management as a consolidation of exercises of
different functions in facility maintenance and how these affect the quality of life in a
building.
- The key factors that contribute to effective and efficient property maintenance
practices.

COURSE OUTLINE

Course outline
Module 1: An Overview of Facilities Management
Module 2: The Basic Elements of Facilities Management
Module 3: Establishing control of support services
Module 4: Compliance and Risk management
Module 5: Preventive Maintenance and Maintenance Strategy
Module 6: Customer Service Management
Module 7: Project Monitoring and Benchmarking

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