Dynamic Office Management & Administration

DYNAMIC OFFICE MANAGEMENT & ADMINISTRATION

INTRODUCTION

The role of being a professional secretary or administrator keeps changing and requires: excellent office skills, exceptional interpersonal abilities, and first class business communication skills to be able to meet the ever growing corporate demand. What this course seeks to achieve, is to provide key concepts relating to office administration and responsibilities associated with it.

Who should Attend
 Supervisors
 Office Administrators
 Executive Secretaries
 Personal Assistants
 Top-Level Management Secretaries

Course Objectives
 To understand the importance of effective administration skills within an organization
 To develop the skills needed to be a professional secretary
 To enhance your communication and interpersonal skills
 To manage your time efficiently and be able to think proactively
 To learn how to set up and arrange for meetings and take accurate minutes

COURSE OUTLINE

Office Organization
Arranging Meetings and Taking Minutes
Event Management
Verbal Communication Skills
Written Communication Skills
Team-Working
Time and Stress Management
Travel Management

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