COMMUNICATION SKILLS, CUSTOMER CARE, AND PUBLIC RELATIONS PROGRAMMES

PROGRAM OVERVIEW

An organization can be damaged at a wrapping speed, in the age of social media. Many years of building a good reputation can be destroyed within an hour, across many social platforms.

PROGRAM BENEFITS

Upon completion of this course, participants will be able to:
• Deal quickly with a crisis to protect your reputation.
• Better organizational branding.
• the necessary confidence and experience to successfully coordinate and communicate with media professionals.
• the required awareness, information, and maturity to understand the impact of media coverage on the image and brand of the organization.
• the necessary skillset and ability to filter important content and make necessary changes for effective and impactful launches of press releases.
COMMUNICATION SKILLS, CUSTOMER CARE, AND PUBLIC RELATIONS PROGRAMMES
4/5
Training Skills
COMMUNICATION SKILLS, CUSTOMER CARE, AND PUBLIC RELATIONS PROGRAMMES 88%

PROVIDERS AND ASSOCIATIONS

Project Management Professional (PMP®,PMI® -USA) 24th - 28th June, 2024 - Weekday Session
Project Management Professional (PMP®,PMI® -USA) 6th - 27th July, 2024 - Weekend Session

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