Duration: 10 day
Leading & Managing Strategy
Developing leadership skills is more than learning to be a good manager. Great leadership is first and foremost an “inside job”. Before we can lead others with influence and confidence,…
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Duration: 10 day
Procurement and Contract Management
Purchasing and Procurement of Goods and Services, Private & Public Procurement Management, E-Procurement, Current Trends, Processes, Contract Agreement & Types & Organization, Reimbursable Cost, Time & Material, Contract Selection, Planning,…
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Duration: 10 day
Agile Project Management / PM Essentials
Organisations in the international development sector see improvements in project management practice as a top priority. It is crucial to embed a common approach to project management so that the…
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Duration: 10 day
Human Resources Management
The Role of Human Resources Management in an organization, Differences between People Management and Human Resource Management, The Role of Line Managers, Employee Recruitment, Workforce Planning, Hiring, Orientation, Induction and…
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Duration: 10 day
Coaching and Mentoring
What is Coaching & Mentoring, Understanding the Reality, Coaching Employees to Peak Performance, Mentoring Team Members to take their Skills to the Next Level, Communication Techniques, How to Overcome Roadblocks,…
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Duration: 10 day
I.T. Audit
The Scope, Audit Process & Purpose, Compliance & Substantive Test, Sampling, Asserts, Verification, Internal Controls & Checks, Investigations, Reporting, Audit Processes & Execution, Strategies, Validating Procedures, COSO's Internal Control
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Duration: 10 day
Advanced Dynamic Office Management & Administrative Skills
Organizational Principles and Characteristics, The Secretarial and Administrative Role, Developing Professional Business Image, Differences between Work Ethics and Office Ethics, How to handle Stress and Difficult People, Effective Business ,…
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Duration: 10 day
Project Management Professional (PMP)
The Role of the Project Manager, Project Scope, Schedule , Cost, Risk, Quality, Communications, Procurement, Project Resource Management, Stakeholder Management, Project Integration (Based on the Latest Edition of the PMBOK®…
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Duration: 10 day
Project Risk Management & Performance M&E
Risk Responses, Planning, Identifying Risks, Qualitative & Quantitative Risk Analysis, Understanding the Nature of Business Risks, Mitigating the Impact, Risk Factors, Risk Monitoring and Control
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Duration: 10 day
Customer Service Management
Service Excellence Competency Framework, Determining Customer Expectations, Customer Service Communications, Service from the Heart, Enhancing Service Culture, Determining the Role Model for Service Excellence, Road Map to Service Excellence, Determining…
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