Essential Management Skills for Secretaries and Administrators

Click on the button to download the foreign brochure for 2024. Download Now

Course Format
Dates and Fees
Course Overview

For Administrators who have transitioned into management or who want to do so, this training course is crucial. The course offers the guidance and assistance required to execute such a shift successfully and efficiently.

Although desirable, transitioning into management for Administrators can be difficult. Such a change calls for a different knowledge and perspective. To be able to lead, develop, and manage people, delegates will receive assistance in developing the managerial abilities.

Learning Objectives

The goal of attending the training course is to enable delegates to:

  • Recognize your Leadership Style and distinguish between Leading and Managing
  • Communicate in a way which encourages motivation and Enthusiasm
  • Use Coaching, Mentoring, Regular Performance Management meetings and Appraisals as Tools for Development
  • Use practical Time Management Skills for Scheduling, Planning and Prioritizing Work
  • Manage Conflict in a Team Environment
  • Effectively handle the Challenges of Working in Busy and Challenging Environments


Who Should Attend?

This highly interactive training course is suitable for a range of professionals but is especially relevant for:

  • Ambitious Executive Secretaries and Personal Assistants
  • Newly Appointed Managers or Managers in their first couple of years of managing
  • Supervisors and Team Leaders
  • Office Managers


$3,950.00 Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Duration: 10 Days

29th July – 9th Aug, 2024
14th – 25th October, 2024

Browse other program categories