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Course Overview
This training course will highlight:
- Effective communication and interpersonal skills
- The importance of time management and streamlining work flow
- Developing the skills to successfully build relationships and to network effectively
- Building personal resilience and an ability to handle stress in a challenging work environment
- Using techniques to help you think creatively, solve problems, plan and make decisions
Learning Objectives
At the end of this training course you will:
- Recognize how to prioritize and cope with multiple tasks
- Develop the skills necessary to plan, make effective decisions and solve problems, and handle pressure
- Apply practical techniques to improve communications skills
- Understand how to manage challenging behaviors
- Apply assertiveness to be more effective in the workplace
Training Methodology
Participants in this Advanced Office Management & Effective Administration Skills training course will enjoy interactive and practical exercises delivered through media to suit every kind of learning preference. training course activities will include activities in groups and pairs as well as individual exercises. Everyone will get the opportunity to discuss their work challenges in a supportive environment.
Who Should Attend?
This training course is suitable to a wide range of professionals but will especially benefit:
- Office Managers
- Team Leaders
- Administrators
- Supervisors
- Secretaries
- Support Staff
- PA’s
Organizational Impact
Employees who attend this training course will add value to their organization by being empowered to implement the following skills:
- A more proactive outlook
- Increased creativity and productivity
- Motivation and customer focus
- Reduced absenteeism through an ability to manage and reduce stress
- Increased self-awareness and interpersonal skills
- Better time management
Personal Impact
Delegates who attend this training course can expect to develop:
- An increase in motivation and self confidence
- An in-depth understanding of different management styles and how to work with them
- The ability to be more self-aware and manage workplace stress
- Excellent communication skills
- Effective presentation skills and advice on controlling nerves
- Organization skills and an understanding of the importance of time management
Face-to-Face
Location: Canada/ UK/Dubai/ USA
Locate Our Office:
USA - 9905 UNIVERSITY CITY BLVD, #462 CHARLOTTE NC, 28213.
CANADA - 670 HURONTARIO STREET, L5B IP3, MISSISSAUGA, CANADA.
HILTON LONDON OLYMPIA 380 KENSINGTON HIGH ST. LONDON W148NL UNITED KINGDOM
COPTHORNE HOTEL DUBAI PORT SAEED - DEIRA DUBAI, UNITED ARAB EMIRATES.
THE CAPITAL ON THE PARK 101 KATHERINE ST. SANDOWN, SANDTON, 2031 SOUTH AFRICA
CALL US:
$3,950.00 Fees + VAT as applicable
(including coffee breaks and a buffet lunch daily)
Duration: 10 Days
26th June - 7th July, 2023
4th – 15th September, 2023