Advanced Executive Office Administration and Secretarial Skills

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Description
Course Format
Schedule and Fees
Course Overview

This highly interactive course is intended to equip PAs, office administrators, secretaries, and human resources administrators who are looking for ways to improve their performance, broaden their role, and develop the managerial aspects of their position. It also enables them to be more proactive, advance in their position, and take on more management responsibilities. It is also for individuals who need to learn more about how an organization may be valuable, productive, resourceful, and always focused.

Learning Outcomes
  • Creating opportunities for your personal development and accepting the challenges when they arise
  • Managing yourself, your subordinates and your boss more effectively
  • Developing the managerial aspects of your role
  • Improving your confidence, assertiveness and communication skills
  • Developing key tools to become more effective and productive in your role
  • Managing the stress and pressure in an increasingly challenging environment
  • Networking with your peers from across industry and benefiting from group feedback
Target Audience

The Advanced Executive Office Administration & Secretarial Skills training course is designed for all those who need to understand a broad range of office management and administration competencies. The training course is suitable for new or advanced users and will provide all delegates with a practical overview of their responsibilities and the essential technical and behavioral knowledge required to fulfil their roles successfully.

Training Methodology

This practical and results-oriented Advanced Office Management & Effective Administration Skills training course is based on adult learning concept. It incorporates short inspiring lectures with structured lessons from the learning manual; captivating PowerPoint slides with videos to enhance learning; ongoing discussions with action planning; ample time for Q&A; training activities to reinforce key concepts within a fun learning environment.

Learning Objectives
  • Address the office management & administration duties as part and parcel of the organizations business goals
  • Touch on themes such as communication, (behavioral and technical) competencies, interpersonal skills, business correspondence, systems and procedures, quality, customer service excellence, workflow, supervision and productivity, etc.
  • Define the role of the office management & administrative professionals
  • Outline the aspects of interaction with other functions and departments
  • Introduce and practice effective behavioral, administrative and technical management skills
  • Provide practical problem solving techniques for efficient office management
$3,950.00 Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Duration: 10 Days

6th – 17th February, 2023
24th July – 4th Aug. 2023

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